I recently wrote a post in support of empathy in the workplace. A new study by DDI proves I was on to something.
In their recent study, High Resolution Leadership, in which they synthesized the assessments of over 15,000 leaders and how they shape the business landscape, DDI (Development Dimensions International) found empathy had the greatest overall impact of ANY skill they assessed. Imagine that. One of the “softest” skills imaginable had the most measurable impact on performance. If you’re in the HR space, you’re already familiar with DDI and know that they are one of the most highly respected consultancies in the business. So, in my view, this study is huge. Simply put, greater empathy means higher performance.
You want high performance, right? So what will you do to develop your own empathy skills or those of others in your organization?